News @ the ProComp Group
PCG welcomes new bookkeeper to our admin ranks
August 20 2010
Bookkeeper Alexandria Starr joined our office team this month, taking over the role from Suzanne Kent, who succumbed to the allure of a full-time accounting position. So far, Alexandria has survived her crash-course in IT jargon and PCG's idiosyncratic books with nary a whimper. We thank Suzanne for her help with the transition and wish her all the best!
Congratulations to Grant on MCTS certification!
June 6 2010
Systems specialist Grant Low has a new feather in his cap and more initials after his name -- MCTS, for "Microsoft Certified Technology Specialist" -- after passing his certification exam last week on Microsoft Small Business Server 2008. Microsoft's certification programs are designed to validate knowledge and proficiency with various applications. They're considered badges of honor in the IT profession and keep our skill sets up-to-date. On a similar subject, we're happy to mark Grant's second anniversary with the ProComp Group and thank him for another year of great client service!
Cue the drum roll: PCG unveils ProACTIVCare, our managed-services program recreated
March 2 2009
If you're going to offer a significant new product line, you want to get it right. Thus, the ProComp Group invested extensive time and resources into spec-ing, reviewing, designing, testing, redesigning and piloting our comprehensive managed-services services programs before calling them complete. Now they're ready, and we think you'll like what they have to offer. "ProACTIVCare," our new program, provides ongoing monitoring, maintenance, and management benefits beyond the traditional fee-for-service model. Several plan options are available; they are all designed to provide maximum return on investment by keeping your systems running in top shape and catching blips before they become problems. We are happy to tell you more about these new family members -- don't hesitate to call!
New hands take over the helm for PCG’s accounting
February 1 2009
Boston native Suzanne Kent has taken over PCG's accounts-management role from John Zoller, who moved on to full-time work in the business world after completing his graduate degree in finance. Suzanne brings multiple years of bookkeeping experience (not to mention an electrical engineering background!) to keeping the accounts up to date here at ProComp. Welcome to Suzanne and best wishes to John!
ProComp adds emergency contact service
August 6 2008
Having a system go down is never fun. It's even worse when you can't get ahold of your IT support team. To avert this second problem, ProComp has added an emergency answering service that helps existing clients get in touch with us more smoothly in a crisis situation. If you can't reach us at the office, a call to the service (see number on the Contact page) initiates a protocol that ensures we get wind of your problem as soon as possible. While we still can't guarantee 24/7 availability, we'll make every effort to get you back up and running before you know it. As always, our main office number (503.287.3332) is the best place to start when you need to reach us.