Cue the drum roll: PCG unveils ProACTIVCare, our managed-services program recreated

March 2 2009

If you're going to offer a significant new product line, you want to get it right. Thus, the ProComp Group invested extensive time and resources into spec-ing, reviewing, designing, testing, redesigning and piloting our comprehensive managed-services services programs before calling them complete. Now they're ready, and we think you'll like what they have to offer. "ProACTIVCare," our new program, provides ongoing monitoring, maintenance, and management benefits beyond the traditional fee-for-service model. Several plan options are available; they are all designed to provide maximum return on investment by keeping your systems running in top shape and catching blips before they become problems. We are happy to tell you more about these new family members -- don't hesitate to call!

New hands take over the helm for PCG’s accounting

February 1 2009

Boston native Suzanne Kent has taken over PCG's accounts-management role from John Zoller, who moved on to full-time work in the business world after completing his graduate degree in finance. Suzanne brings multiple years of bookkeeping experience (not to mention an electrical engineering background!) to keeping the accounts up to date here at ProComp. Welcome to Suzanne and best wishes to John!

ProComp adds emergency contact service

August 6 2008

Having a system go down is never fun. It's even worse when you can't get ahold of your IT support team. To avert this second problem, ProComp has added an emergency answering service that helps existing clients get in touch with us more smoothly in a crisis situation. If you can't reach us at the office, a call to the service (see number on the Contact page) initiates a protocol that ensures we get wind of your problem as soon as possible. While we still can't guarantee 24/7 availability, we'll make every effort to get you back up and running before you know it. As always, our main office number (503.287.3332) is the best place to start when you need to reach us.

ProComp welcomes new tech

May 9 2008

After many months of searching for just the right person, the ProComp Group is happy to introduce Grant Low, our new IT systems specialist. Grant recently relocated to Portland from the Bay Area, where he worked in both small-business environments and larger enterprise organizations as a systems consultant and administrator. We are confident that when you meet Grant, you'll agree he's a great fit with our style of providing service. We look forward to introducing you soon!

ProComp, Ray Belt profiled in Oregonian

February 17 2008

Ray and the ProComp Group showed up on the front page of the Oregonian's Sunday business section in a feature titled "Home is where the job is: More Oregonians choose to be their own boss." The article, about why people chose to work out of their homes, profiled the ProComp Group's start as a home-based business and its growth path to being a "real" company with a Pearl District office space. Using Ray as to illustrate the "entrepreneur," Jonathan Brinckman writes:

Ray Belt started his own company after he was laid off from a Portland information technology company when the tech bubble burst... His solution: launching the ProComp Group in his Northeast Portland home, thereby saving himself the cost of commercial space while he developed a reputation and a client base. By early last year he was ready to hire employees and move into a Pearl District commercial space."

Brinkman goes on to quote Ray's reasons for starting the business at home:

"To get to the next level. The whole goal is to build a larger business that has value and is its own entity. Starting at home was the best way to get to that point."